Direct answers to the questions Maui businesses ask most often about managed IT, cybersecurity, automation, and how SeraphimGate Systems operates. Don't see your question? Call (808) 824-5960 or use the contact form.
SeraphimGate Systems LLC is a Kihei, Maui based managed IT and automation firm serving businesses across the island. Founded in 2018 by Graham Fischer-Corners, SGS provides senior-level engineering for professional firms — legal, financial, medical, architecture — that depend on technology to operate. The firm specializes in managed IT, cybersecurity, custom infrastructure, AI integration, and disaster recovery.
SeraphimGate Systems publishes transparent pricing in three tiers: Foundation at $1,000/month for small businesses, Growth at $2,000/month for growing technology-reliant teams (most common), and Architecture at $3,500+/month for highly technology-dependent organizations. Advisory and project work is billed at $225/hour. Emergency disaster-recovery support for Maui residents is offered at a reduced $55/hour with no contract required.
Break-fix support means waiting until something breaks, then paying hourly to fix it. Managed IT means an ongoing partnership where systems are monitored, patched, hardened, and improved continuously to prevent failures before they happen. SeraphimGate Systems operates exclusively as a managed partner — not a break-fix shop — because reactive support is more expensive and less reliable for businesses that depend on their systems.
SeraphimGate Systems serves all of Maui from its Kihei office: Kihei, Wailuku, Kahului, Lahaina, Upcountry (Makawao, Pukalani, Kula), Hana, and surrounding communities. Remote support is delivered island-wide; on-site work is available across the island.
Yes. SeraphimGate Systems offers a discounted Maui Strong emergency rate of $55/hour for residents and businesses affected by fire, flood, ransomware, or other disasters. Service includes in-person and remote support, data recovery, network rebuild, and equipment setup. No service contract is required to access the emergency rate.
SGS specializes in professional firms — legal, financial, medical, and architecture practices — and other established organizations where technology is operationally critical. The firm does not provide consumer or residential help desk service. Typical clients have 5 to 75 staff and need a long-term technical partner rather than ad-hoc repair.
Yes. Microsoft 365 oversight is included in every managed tier — tenant configuration, identity, MFA, conditional access, Exchange Online, SharePoint, Teams, Intune device management, and license optimization. SGS holds deep operational expertise in the Microsoft ecosystem from 20+ years of enterprise IT work.
Yes. Every managed IT engagement includes security as a core practice: MFA enforcement, endpoint hardening, network segmentation, backup verification, patch management, and incident response readiness. Advanced security hardening and compliance alignment are available in the Growth and Architecture tiers. SGS also provides cyber incident response for ransomware and breach events.
Yes. Custom workstation and server builds are a SeraphimGate Systems specialty. The firm designs and assembles PCs locally on Maui for demanding workloads — engineering, design, financial modeling, virtualization labs — and builds custom server and storage infrastructure including Proxmox hypervisor clusters and TrueNAS storage systems. Hardware is tested in the SGS production rack before being recommended to clients.
Yes. AI and automation are first-class services, not bolted-on marketing. SGS builds practical automation for document processing, automated reporting, and custom internal AI tools using Anthropic Claude, OpenAI, and local LLM inference. AI integration strategy is available as a project engagement at $225/hour or built into ongoing managed retainers.
SeraphimGate Systems is based in Kihei, Maui, Hawaii. Phone: (808) 824-5960. The firm is locally owned and operated — not a mainland MSP with a Hawaii satellite office.
Book a consultation via the contact form at seraphimgate.com/contact.html or call (808) 824-5960 directly. Initial conversations are free and focus on understanding the current state of your systems, your pain points, and whether SGS is the right fit. SGS responds within one business day.
Call (808) 824-5960 or book a no-pressure consultation. We respond within one business day.
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